AquaDash LLC — Privacy Notice

How AquaDash collects, uses, shares, and protects the personal information of our customers and website visitors.

Version1.0 EffectiveJanuary 1, 2026 Last UpdatedJanuary 1, 2026 AudienceCustomers

📋 Table of Contents

Introduction

• i. About This Notice
• ii. Plain Language Summary

Part One — Overview

• 1. About This Notice
• 2. Scope

Part Two — What We Collect

• 3. Information You Provide Directly
• 4. Vehicle Information
• 5. Payment Information
• 6. Photos and Videos of Vehicles
• 7. Information Collected Automatically
• 8. Cookies and Similar Tracking Technologies
• 9. Information We Receive from Third Parties

Part Three — How We Use It

• 10. Purposes of Use
• 11. Marketing & Communications
• 12. SMS Program

Part Four — How We Share It

• 13. Sharing With Service Providers
• 14. Legal & Safety Disclosures
• 15. Business Transactions
• 16. Sales and Sharing of Personal Information

Part Five — Your Rights

• 17. Texas Residents
• 18. California Residents
• 19. Colorado, Utah & Other State Residents
• 20. Nevada Residents
• 21. How to Exercise Your Rights

Part Six — Other Information

• 22. Data Security
• 23. Data Retention
• 24. Children's Privacy
• 25. Sensitive Personal Information
• 26. Third-Party Sites
• 27. Changes to This Notice
• 28. Contact Us

Introduction

About This Notice

AquaDash respects your privacy. This Privacy Notice describes the personal information we collect, how we use it, who we share it with, and the rights and choices available to you. Please read it carefully before booking a service or providing us with personal information.

🔍 Plain Language Summary

We collect what we need to book and deliver your service: your name, contact information, vehicle details, payment information, and your service preferences. We use it to deliver your service, communicate with you, and improve our business. We do not sell your information for money. We share it only with the service providers who help us run AquaDash and where required by law. You have rights over your information, including the right to access, correct, and delete it. Full details below.

Part One

Overview

Section 1

About This Notice

This Privacy Notice ("Notice") is issued by AquaDash LLC ("AquaDash," "we," "us," or "our"), a Texas limited liability company providing concierge vehicle detailing services. It describes the personal information we collect from and about our customers and website visitors, how that information is used, the parties we share it with, and your rights with respect to that information.

This Notice serves as our Notice at Collection for purposes of the Texas Data Privacy and Security Act, the California Consumer Privacy Act ("CCPA"), the Colorado Privacy Act, the Utah Consumer Privacy Act, and similar state laws.

Our Terms of Service are a separate document available on our website. By using our website, booking a service, or otherwise providing information to AquaDash, you acknowledge that you have read and understand this Notice.

Section 2

Scope

This Notice applies to:

• Information collected through our website at aquadashcarwash.com (the "Site");
• Information collected when you book or receive an AquaDash service at any of our locations;
• Information collected through our customer communications, including phone, email, and text message;
• Information collected through our social media accounts where applicable.

This Notice does not apply to: information that is publicly available; information collected by third-party websites we link to but do not operate; or information we collect in our capacity as an employer about job applicants and employees, which is governed by a separate Employee Privacy Notice.

Part Two

What We Collect

We collect personal information in three ways: (i) information you provide to us directly; (ii) information collected automatically when you visit our Site or use our services; and (iii) information we receive from third parties.

Section 3

Information You Provide Directly

When you book a service, create an account, contact us, or otherwise interact with AquaDash, we collect personal information you provide, which may include:

• Identifiers: first and last name, mailing address, email address, phone number, and account credentials;
• Service details: service tier booked, appointment date and time, service location, vehicle details, and service history;
• Customer preferences: notes regarding your preferences, areas of focus, products to avoid, fragrance preferences, and other service-related preferences captured at intake or in subsequent communications;
• Payment information: payment method details, billing address, and transaction history;
• Communications: the content of messages you send us via phone, text, email, the Site, or other channels.

Section 4

Vehicle Information

To deliver our services, we collect information about your vehicle, which may include: make, model, year, color, license plate number, vehicle identification number (VIN), aftermarket modifications, service history, and observations made during the vehicle intake inspection.

Vehicle information is collected at booking, at intake before each service, and during service. License plate numbers are collected for purposes of vehicle identification at the service location and to maintain accurate service records.

Section 5

Payment Information

When you pay for a service or place a deposit, your credit or debit card information is transmitted directly to our third-party payment processor in accordance with Payment Card Industry Data Security Standards ("PCI-DSS").

AquaDash does not store full card numbers on our systems. We retain a tokenized reference to your payment method, the last four digits of the card number, the card brand, the expiration date, and a record of your transactions.

Section 6

Photos and Videos of Vehicles

We routinely photograph and video-record vehicles before, during, and after service. These records are used for:

• Documenting vehicle condition at intake;
• Quality assurance and training;
• Resolving any subsequent dispute regarding the condition of the vehicle;
• Social media content, advertising, and other marketing purposes.

By booking an appointment with AquaDash, you grant us a perpetual, irrevocable, royalty-free, worldwide license to use these photographs and videos of your vehicle as described in our Terms of Service. We obscure license plates and other directly identifying details before publishing any image externally, and we do not externally publish images that show identifiable personal items inside a vehicle or the interior of a personal residence.

If you prefer that future images of your vehicle not be used in external marketing, please contact us — see Section 28.

Section 7

Information Collected Automatically

When you visit our Site, we and our service providers automatically collect certain information about your device and your interaction with the Site, which may include:

• Internet Protocol (IP) address;
• Approximate geographic location derived from IP address;
• Device type, operating system, and browser type;
• Pages of our Site you visit, time spent, and click patterns;
• Referring website or source (the link you arrived through);
• Date and time stamps of visits.

Section 8

Cookies and Similar Tracking Technologies

We and our service providers use cookies, web beacons, pixels, and similar tracking technologies on our Site. These technologies serve several purposes:

Strictly Necessary

Cookies required for the Site to function (for example, maintaining a session or remembering items in a booking flow). These cannot be disabled without affecting site functionality.

Analytics

Tools that help us understand how visitors use our Site so we can improve it. We may use Google Analytics or similar analytics tools, which collect information about your use of the Site on an aggregated basis.

Advertising and Marketing

Pixels and tracking tools provided by advertising platforms (such as Meta/Facebook, Google Ads, and similar networks) that allow us to measure the effectiveness of our advertising and to deliver more relevant ads to you on other websites.

Information collected through these technologies may be associated with other personal information we hold about you. Some of this activity may be considered a "sale" or "sharing" of personal information under certain state laws — see Section 16.

Your choices: Most browsers accept cookies by default. You may change your browser settings to refuse cookies, though parts of our Site may not function correctly.

Do Not Track: We do not currently respond to "Do Not Track" browser signals. Where required by applicable state law, we honor recognized opt-out preference signals such as the Global Privacy Control (GPC).

Section 9

Information We Receive from Third Parties

We may receive information about you from third-party sources, including:

• Booking and scheduling platforms we use to manage appointments;
• Payment processors for the purpose of processing transactions;
• Social media platforms if you interact with our pages or use a social-media-based login;
• Advertising and analytics providers regarding your interactions with our advertising;
• Referrals, when an existing customer refers you to AquaDash, in which case we may receive your name and contact information.

Part Three

How We Use It

Section 10

Purposes of Use

We use personal information for the purposes for which it was collected, and for purposes reasonably contemplated at the time of collection, including:

• Service delivery: to schedule, confirm, deliver, and follow up on your detailing services;
• Customer communication: to respond to inquiries, provide service updates, and send transactional notifications;
• Quality assurance: to document service quality, resolve concerns, and improve our standards;
• Personalization: to tailor service to your preferences and recognize you on subsequent visits;
• Marketing: to send promotional offers and other marketing communications, where you have opted in or where permitted by law;
• Site operation and improvement: to operate, maintain, secure, and improve our Site;
• Analytics: to understand how customers find and use our services and to inform business decisions;
• Fraud prevention and security: to protect AquaDash, our team, and our customers from fraud, abuse, and unauthorized access;
• Legal compliance: to comply with applicable laws, regulations, court orders, and government requests, and to enforce our Terms of Service.

Section 11

Marketing & Communications

We send two general categories of communications:

• Transactional communications are necessary to deliver your booked service: confirmations, appointment reminders, follow-ups, receipts, and legal notices. These are not promotional and you will receive them for any active appointment.
• Marketing communications are promotional: offers, news about our services, seasonal promotions. By providing your email address when booking, you consent to receive marketing emails from us. You may opt out at any time by clicking the unsubscribe link in any marketing email or by contacting us as described in Section 28.
• Marketing text messages (SMS) are sent only to customers who have given express opt-in consent at the time of booking or in response to a written promotion, as required by federal law. You may opt out at any time by replying STOP to any AquaDash marketing text.

Opting out of marketing communications does not opt you out of transactional communications related to a booked service.

Section 12

SMS Program

If you provide a mobile phone number, we may send you text messages relating to your appointments, service reminders, and (with your consent) promotional offers. Standard message and data rates from your mobile carrier may apply. Message frequency varies based on your activity with AquaDash.

• To opt out of marketing text messages, reply STOP to any AquaDash marketing text.
• For help, reply HELP or contact us at 972-632-8449.

Carriers are not liable for delayed or undelivered messages. Consent to receive marketing text messages is not a condition of any purchase.

Part Four

How We Share It

Section 13

Sharing With Service Providers

We share personal information with service providers who help us operate our business, under contracts that require them to protect your information and use it only for the purposes we authorize. These categories include:

• Booking, scheduling, and customer management platforms;
• Payment processors;
• Communications providers (email, SMS, phone systems);
• Website hosting, security, and analytics providers;
• Advertising and marketing service providers;
• Customer review and feedback platforms;
• Cloud storage and IT infrastructure providers;
• Professional advisors such as attorneys, accountants, and insurance providers.

Section 14

Legal & Safety Disclosures

We may disclose personal information when we reasonably believe disclosure is necessary to:

• Comply with applicable law, regulation, court order, subpoena, or legal process;
• Cooperate with law enforcement or government investigations;
• Enforce our Terms of Service or any other agreement;
• Protect the rights, property, safety, or security of AquaDash, our customers, our team, or the public;
• Investigate and prevent fraud, abuse, security incidents, or harm;
• Establish, exercise, or defend legal claims.

Section 15

Business Transactions

If AquaDash is involved in a merger, acquisition, financing, reorganization, sale of assets, joint venture, or similar transaction (including in the context of bankruptcy or receivership), personal information may be transferred or disclosed as part of that transaction. We will use reasonable efforts to ensure the recipient continues to handle personal information in a manner consistent with this Notice.

Section 16

Sales and Sharing of Personal Information

We do not sell your personal information for money. We do not rent or loan your personal information to third parties.

However, certain online advertising and analytics activities described in Section 8 — particularly the use of advertising pixels and similar tracking technologies — may be considered a "sale" or "sharing" of personal information under certain state privacy laws, even where no money changes hands. You have the right to opt out of these activities — see Section 21.

We do not knowingly sell or share the personal information of consumers under 16 years of age.

Part Five

Your Rights

Section 17

Texas Residents

Under the Texas Data Privacy and Security Act, Texas residents have the following rights, subject to certain exceptions:

• Right to confirm whether we are processing your personal data and to access that data;
• Right to correct inaccuracies in your personal data;
• Right to delete personal data we have collected about you;
• Right to obtain a portable copy of personal data you previously provided to us;
• Right to opt out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

We do not engage in profiling that produces legal or similarly significant effects concerning Texas consumers. To exercise these rights, see Section 21.

Section 18

California Residents

Under the California Consumer Privacy Act ("CCPA"), as amended, California residents have the following rights, subject to certain exceptions:

• Right to know the categories and specific pieces of personal information we have collected about you, the sources, the business purposes, the categories of third parties we share with, and the categories disclosed for a business purpose;
• Right to delete personal information we have collected from you, subject to legal exceptions;
• Right to correct inaccurate personal information we maintain about you;
• Right to opt out of "sale" or "sharing" of personal information as defined under California law;
• Right to limit use of sensitive personal information (we do not knowingly collect sensitive personal information for purposes that would require this option);
• Right to non-discrimination — we will not deny services or charge different prices because you exercise a privacy right.

Categories of Personal Information We Collect

In the 12 months preceding the effective date of this Notice, we have collected the following categories:

Category

Examples

Sources

Identifiers

Name, email, phone, address, IP address

You, our service providers, referrals

Customer records

Name, address, phone, payment information

You

Commercial information

Service history, transaction records, preferences

You, our systems

Internet/network activity

Browsing data, interaction with communications

Cookies and pixels

Geolocation (approximate)

City/region from IP address

Site visit

Visual information

Photos and videos of vehicles

Service delivery

Inferences

Customer preferences, predicted preferences

Derived

We have not sold personal information for money in the 12 months preceding the effective date of this Notice. Certain advertising activities described in Section 8 may be considered "sharing" under California law.

Right to Appeal: If we deny your request, you may appeal by emailing us with "Privacy Appeal" in the subject line. We will respond to appeals within the time period required by law.

Section 19

Colorado, Utah & Other State Residents

Residents of Colorado, Utah, and certain other states have rights under their state privacy laws that are substantially similar to the Texas rights described in Section 17:

• Right to confirm processing and access personal data;
• Right to correct inaccuracies;
• Right to delete personal data;
• Right to data portability;
• Right to opt out of targeted advertising and sales of personal data;
• Right to opt out of certain profiling (Colorado).

Colorado residents have the right to appeal our refusal to act on a request, and may file a complaint with the Colorado Attorney General if dissatisfied with our appeal response.

Section 20

Nevada Residents

Under Nevada law, Nevada residents may submit a request that we not sell their personal information. As stated in Section 16, we do not sell personal information for money. To make a request under Nevada law, contact us as described in Section 28.

Section 21

How to Exercise Your Rights

To exercise any of the privacy rights described in this Notice, contact us using the information in Section 28. You may also exercise your rights by:

• Opting out of marketing email: click the unsubscribe link in any marketing email;
• Opting out of marketing SMS: reply STOP to any marketing text;
• Adjusting cookie preferences: use our cookie consent tool on the Site (where displayed);
• Recognized opt-out signals: we honor Global Privacy Control (GPC) signals where required.

Verification

To protect your information, we will verify your identity before responding to a rights request. We may ask for information that matches what we have on file (such as your name, email, phone, or recent service details).

Authorized Agents

You may designate an authorized agent to make a request on your behalf. We will require proof of your authorization and may also need to verify your identity directly.

Response Time

We will respond to verified requests within the time periods required by applicable law, generally 45 days. We may extend this period by an additional 45 days where reasonably necessary, with notice.

Limitations

We may decline a request if we cannot verify your identity, if your request is manifestly unfounded or excessive, or if an exception under applicable law applies. The first request you make in a 12-month period is free; we reserve the right to charge a reasonable fee for additional requests within the same period if permitted by law.

Non-Discrimination

We will not deny you services, charge you different prices, or provide a different quality of service because you exercise a privacy right.

Part Six

Other Information

Section 22

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, alteration, and destruction. Payment information is processed under PCI-DSS standards by our payment processors.

No method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for keeping any account credentials confidential and for notifying us promptly if you believe your account has been compromised.

If a security incident occurs that affects your personal information, we will notify you in accordance with applicable law.

Section 23

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including providing our services, maintaining business records, complying with legal obligations, resolving disputes, and enforcing our agreements. Retention periods vary by category of information and are based on the nature of the information, the purposes for which it is processed, and applicable legal requirements.

When personal information is no longer needed, we securely delete or de-identify it.

Section 24

Children's Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided personal information to us, please contact us as described in Section 28, and we will take reasonable steps to delete the information.

Section 25

Sensitive Personal Information

We do not intentionally collect sensitive personal information (such as government identification numbers, racial or ethnic origin, religious beliefs, health information, biometric data, sexual orientation, or precise geolocation) in the course of providing our services. Please do not provide such information to us. If we receive sensitive personal information incidentally, we will handle it consistently with this Notice and applicable law.

Section 26

Third-Party Sites

Our Site may contain links to third-party websites or services that we do not operate. This Notice does not apply to those websites or services. We are not responsible for the content or privacy practices of third parties. We encourage you to review the privacy notices of any third-party site you visit.

Section 27

Changes to This Notice

We may update this Notice from time to time to reflect changes in our practices, technology, legal requirements, or other reasons. When we make material changes, we will revise the "Last Updated" date at the top of this Notice and, where required by applicable law, provide additional notice (such as by email or by a notice on our Site). Your continued use of our services after the effective date of an updated Notice constitutes your acknowledgment of the changes.

Section 28

Contact Us

If you have questions about this Notice, want to exercise a privacy right, or have any other privacy-related concern, please contact us:

• 📞 Phone: 972-632-8449
• 📧 Email: privacy@aquadashcarwash.com
• 🌐 Website: aquadashcarwash.com
• 📬 Mailing Address: AquaDash LLC, Attn: Privacy, info@aquadashcarwash.com

AquaDash LLC · Privacy Notice · v1.0
Effective: May 3, 2026 · Last Updated: May 3, 2026